So you’ve found a fantastic Online Business Manager (OBM) and they have already helped you in your business so much – in fact, you can’t imagine life without them.

They are more than an “assistant”, they are your business confidante, your right-hand woman and your voice of reason. They are, essentially, a business partner.

How did you ever survive without them?

In this blog, you’ll discover how to build a long-lasting relationship with your OBM so you can make sure they are as happy with you as you are with them!

4 top tips for a long-lasting relationship with your OBM

In your perfect world, your OBM will be part of your team forever – and what makes a great relationship with an OBM is understanding that it’s a long-term – and even a long-distance – relationship.

I have worked with many of my clients for years. I insert myself into their team and become their best friend in business.

Just like they are helping you, here’s how you can help your OBM so you can cultivate a long-lasting relationship.

TIP 1: Offer training

No one wants to jump into a job headfirst without training. Even if the tasks seem simple or straightforward, your OBM may need to get familiar with new tools, become used to working with your expectations and get accustomed to your timelines. Help them succeed by offering plenty of training and answering their questions.

TIP 2: Be on hand to help

Support is critical, especially at the start. A successful OBM relationship is built on trust and mutual respect, so play your part by answering questions and providing clear instructions. A great online business manager will learn your systems efficiently and work well on their own once you’ve laid the groundwork – but that doesn’t mean you should check out once they’re up and running. Keep supporting them at each step of the way.

TIP 3: Delegate the mundane tasks

Don’t be afraid to give your OBM more work if you have it. Assuming they can take on more tasks and additional work shows that you’re happy with their performance and that you trust in their abilities.

TIP 4: Say thank you

Finally, show your appreciation for a job well done. Say thank you often and point out things that your OBM did really well. Every once in a while, consider increasing your OBM’s pay or offering them a bonus or gift to express your gratitude. After all, you want them to stick with you!

Your role after hiring an Online Business Manager

Your role after you hire an OBM is to relax! And get on with working on your big vision for your business. It’s time for you to get strategic and work on your money-making activities and the impact you want to have in the world.

  • While you’re busy doing that (because you have more time now!), your OBM will be focused on:
  • Developing new sales strategies or refining existing ones
  • Improving your sales funnel
  • Strengthening client relationships
  • Social media strategising
  • Collaborations and partnership outreach
  • Fine-tuning your funnels
  • Developing plans for your business’s future
  • Launching new products or services
  • Recruitment, hiring, and personnel management
  • Project management

Ready to start a new relationship with an Online Business Manager?

If you are ready to hire an OBM, book a discovery call with me now and let’s look at what working together looks like and what you need specific help with.

Ee Zen Cha - Online Business Manager (aka Your Sanity Saver)