Support businesses so you can focus on what’s important to you and your business.

Work smarter and build your business

As a personal assistant who operates remotely I am available when you need me. You only pay me for the time I actually spend doing your jobs.

I am based in the Casey Cardinia region of Melbourne, Australia but service clients nationally and internationally.

I offer a wide range of virtual personal assistant and administrative support services, so you can focus on what’s important to you and your business.

Virtual personal assistant and administrative support

I do the essential, every day administration tasks that need to get done to run a successful business.




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Whether it is answering the phone or preparing paperwork, as a virtual secretary I provide the administrative support to ensure your office runs efficiently. This can include:

  • Preparing correspondence (email or mail).
  • Document management – scanning, binding, formatting (Word, PowerPoint, Excel), archiving.
  • Internet research.
  • Maintaining affiliate and membership programs and subscriptions.
  • Collating and recording financial transactions for your accountant.
  • Creating templates for Word, Excel, presentation slides, reports, newsletters, brochures and social media posts.
  • Answering phone calls / reception.
  • Setting up and maintaining a cloud-based filing system / e-filing.
  • Shopping for gifts – corporate and personal.
  • Travel bookings – flights and accommodation.

Event planning and management


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From venue bookings to RSVPs, I can ensure your event is well run.

Human resource management services


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Whether it is recruitment, Occupational Health & Safety or National Employment standards, I service a wide range of human resource management needs.

Social media


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My social media services ensure your customers are kept informed and connected with your business. I enable you to get the best out of your social media marketing by managing posts and providing analysis of your advertising and campaigns.

Design work


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I ensure you have a consistent marketing identity by coordinating the design and production of your marketing materials including: • Brochures • Roll up banners • Social media templates • Document templates

Let’s get started today

It’s likely I can help you, even if the service you are looking for is not listed here.

Please contact me with any specific service requests for individualised assistance.

I am Ee Zen Cha, a Virtual Personal Assistant based in Berwick which is in Melbourne’s South East or the Casey Cardinia region.

Monthly Live Q&A

Starting and growing a business can be hard, but the thing that makes it easier is having the right people on your side and the systems, checklists and processes to help you and your team (even if you are outsourcing) run your business efficiently and effectively, giving you back precious time with your family and also time to do the thing that you do best, work on your business.


If you have a business operations, systems or processes question that you’d like answered, join me at my monthly Q&A sessions where I will answer your questions personally.


I have assisted many individuals and businesses with email marketing, project management apps, marketing campaigns, and setting up an onboarding process. Apart from these, I can also lend a hand as a personal assistant with smaller yet highly significant tasks such as time management, calendar booking systems, organisation, system reviews, event planning and so on. 

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